- PLACE YOUR ORDER BY 12pm, Mon–Fri, for same day delivery
Delivery & Shipping
Monday to Saturday, 9am to 6pm. Closed on Sunday.
Order before 12 noon, Monday to Friday – same-day delivery available.
Order after 12 noon – delivery on the next delivery day.
Order on Saturday – earliest delivery is Monday, as we are closed on Sunday. For example, an order placed on Saturday is delivered from Monday 9am.
Order on Sunday – earliest delivery is Monday.
We encourage you to place your order 1–2 days earlier.
Deliveries are made between 9am and 6pm in one of three time slots: 9am–12pm, 12pm–3pm, or 3pm–6pm. You choose your slot at checkout. We cannot guarantee delivery at a specific hour.
Some orders cannot be delivered same-day, whatever time you order:
Condolence and sympathy arrangements – earliest delivery is the next day.
Grand opening stands – please allow one delivery day (order Monday, delivered from Tuesday).
A small number of made-to-order arrangements need up to six delivery days.
The delivery calendar at checkout always shows the true earliest date for the items in your cart. If it differs from the guidance above, the calendar is correct.
Deliveries are available for any addresses within Kota Kinabalu only. Your delivery fee is calculated by your delivery area and shown at checkout.
We recommend having the flowers delivered to an address where you or your recipient will be present on your delivery date to ensure flower freshness and avoid any unforeseen circumstances.
Should you or your recipient fail to receive the flowers, a re-delivery service is available at an additional cost depending on your recipient’s location.
Our special delivery team will deliver your flowers by hand.
Please make sure the delivery address is complete and accurate and that someone can receive the flowers. If delivery fails because the address is wrong or incomplete, or the recipient is absent or refuses delivery, we may leave the order in a safe place, attempt redelivery (the redelivery surcharge is borne by the customer), or return it to our shop. As flowers are perishable, we cannot refund orders that fail to deliver for these reasons.
Where a specific flower or item is unavailable, we may substitute it with one of equal or greater value and similar style. See our Terms for details.
During festive peaks (e.g. Valentine’s Day, Mother’s Day, Chinese New Year) and adverse weather, delivery windows may extend. We’ll keep you informed and do our best to deliver on time.
We accept online banking (FPX) through Billplz, and PayPal.
We take great pride in ensuring that our flowers are delivered on time and in great condition. However, if you ever face a problem or delay with your delivery, please WhatsApp us at 017-817 1709
