Shipping Policy

Business hours / delivery hours:

Monday to Saturday, 9am to 6pm.

Delivery schedule

If you placed order before 12 noon, you can get same day delivery.
If you placed order after 12 noon, your delivery will be next day
We encourage you to place order 1-2 days earlier.
If you placed order on Saturday 3pm, the earliest we can deliver is on upcoming Monday 9am.
Same-day delivery is available, only eligible for for orders made before 12 noon (Monday to Saturday only).

Orders are made-to-order basis so we can only deliver the next day.

Delivery Time

Our standard delivery services are completed between 10am – 6pm.

Delivery Area

Deliveries are available for any addresses within Kota Kinabalu only. There is an additional surcharge for delivery beyond 15km radius from the city area.

Receiver’s contact information

We recommend having the flowers delivered to an address where you or your recipient will be present on your delivery date to ensure flower freshness and avoid any unforeseen circumstances.

Should you or your recipient fail to receive the flowers, a re-delivery service is available at an additional cost depending on your recipient’s location.

Our special delivery team will deliver your flowers by hand.

Any questions?

We take great pride in ensuring that our flowers are delivered on time and in great condition. However, if you ever face a problem or delay with your delivery, please call (+6) 017-8171709