Delivery Information
Do you do same day deliveries?
Yes, same-day delivery is available for orders before 12pm daily. Minimum 2 hours of preparation required.
How much is the delivery?
Our standard delivery rate starts from RM15. You'll be prompted for the delivery rate that applies to you
When will my flower & gifts be delivered?
Our standard delivery is between 9am to 6pm, Monday through Friday. We will call the recipient before delivery to make sure they are available to receive the flowers & gifts.
How do I know when my order has been delivered?
We’ll send a delivery confirmation to the email address you used to place your order! The email will let you know what time your order was delivered.
What do you do if the recipient's not home?
It depends! Normally, we will call the receiver before we send over the flower. If the receiver is not available, we will arrange the most convenient time for delivery. We'll also notify the sender in an email once the flower has been delivered. For covid-19, we're delivering contactless: we'll call/text on the way and then leave the box safely in front of the house.
I have questions / contact customer support
You can call our customer support at 017-8171709
Frequently Asked Questions
Is the flower fresh?
Yes, we only use fresh flowers from local suppliers.
Do you have other products?
We launch new design every 2-3 months, depending on the requests from our customers.
Do you customise the flowers?
We only limit 2-3 types of bouquet designs on purposely. Other than that, we allow customisation on numbers of flowers,
Do you have other flower colors?
We do not offer different colors of flower at the moment unfortunately.
How to order?
- 1. Choose the product, add to cart and fill in necessary information
- 2. Payment via Maybank, RHB, CIMB etc. You will be guided along the way
- 3. You will receive confirmation email upon completing order
- 4. Our customer support will be in touch with you when the order is ready for delivery
- 5. Receiver will receive phone call before we deliver to ensure availability