• PLACE YOUR ORDER BY 12pm, Mon–Fri, for same day delivery
Happy Florist
Happy Florist

Kota Kinabalu Flower Store Online

FAQs

FAQs

Kota Kinabalu Flower Store Online

FAQs

Have a question?

Talk to us on live chat or send us an email at hello@happyflorist.my.

We’re online from 9am – 6pm, Monday – Saturday (excluding Public Holidays).

Which Area We Deliver To?

KOTA KINABALU:

KK city, Sembulan, Sutera Harbour, Likas, Damai, Lintas, Lido, Luyang.

KK EAST:

Tg. Aru, Kepayan, Towering, Penampang, Bundusan, Plaza 333, KKIA, Kg. Minitod, Kolombong, Inanam, Kingfisher, UMS, 1Borneo, Alamestra

KK WEST:

Petagas, Putatan, Donggongon, Menggatal, Sulaiman, Taman Indah Permai, Bandar Sierra.

 

Delivery Information

Yes, same-day delivery is available for orders before 12pm daily. Minimum 2 hours of preparation required.
Our standard delivery rate starts from RM15. You’ll be prompted for the delivery rate that applies to you
Our standard delivery is between 9am to 6pm, Monday through Saturday. We will call the recipient before delivery to make sure they are available to receive the flowers & gifts.
We’ll send a delivery confirmation to the email address you used to place your order! The email will let you know what time your order was delivered.
It depends! Normally we call the recipient before delivery. If the recipient isn’t available, we’ll try to arrange a convenient time — a redelivery may involve an additional charge depending on the location. If we can’t reach them, we may leave the order in a safe place or return it to our shop. We’ll also notify the sender by email once the flowers have been delivered. Contactless drop is available on request.
Yes — if you let us know at least 24 hours before the delivery date and before we’ve started preparing your order. Made-to-order and special-flower orders can’t be changed or cancelled once preparation has begun. WhatsApp us at 017-817 1709.

Flowers & Gifts Information

Yes, we only use fresh flowers from local suppliers.
We launch new design every 2-3 months, depending on the requests from our customers.

Colours and specific flowers may vary with seasonal availability. Where an item is unavailable, we substitute it with one of equal or greater value to keep the same overall look.

Orders & Payment Information

  1. Choose the product, add to cart and fill in necessary information
  2. Payment via Maybank, RHB, CIMB etc. You will be guided along the way
  3. You will receive confirmation email upon completing order
  4. Our customer support will be in touch with you when the order is ready for delivery
  5. Receiver will receive phone call before we deliver to ensure availability
You can call our customer support at 017-8171709 at normal business hours (Mon-Sat, 9am-6pm)

My Account

You may create a new account with us if it’s your first time. Alternatively, you may opt for guest check out. Please note that having an account with us will make placing your future orders more convenient!

You may reset your password by visiting the login page and clicking on the “Forgot Password?” link.

You may change your account details after you’ve logged into your account here. You may change your details by clicking on the My Address or My Details button there.